Privacy policy
At Memorace, we care about your privacy and strive to protect the personal data you share with us. This privacy policy describes how we collect, use and protect your data in accordance with the General Data Protection Regulation (GDPR).
1. What data we collect
In order to deliver our services, we collect the following personal data from you when you place an order:
- Name
- Email address
- Postal address
- Telephone number
- Personal details such as name and end time to be included in your artwork • Payment information (processed via secure third-party providers)
We collect this information in order to process and deliver your orders and to contact you if necessary.
2. How we use your data
Your personal data is only used for the following purposes:
- To process and deliver your orders
- To communicate with you about your order or related matters
- To improve our services and the customer experience
- To comply with our legal obligations
We never share your personal data with third parties without your consent, except where it is required to process your order (e.g. with delivery and payment services).
3. Data storage and protection
Your personal data is stored for as long as it is needed to fulfill the purposes set out above, or as long as required by law. We take appropriate technical and organizational measures to protect your data against unauthorized access, modification or deletion.
4. Your rights under the GDPR
As a data subject, you have the right to:
- Request access to your personal data and receive information about how it is processed • Correct inaccurate or incomplete data
- Request the erasure of your personal data if they are no longer needed for the purpose for which they were collected
- Restrict the processing of your personal data in certain circumstances
- Object to the processing of your personal data in certain cases
- Request to receive your data in a structured and machine-readable format (data portability) If you wish to exercise any of these rights, please contact us at [email protected].
5. Sharing of data with third parties
We only share your personal data with third parties if it is necessary to fulfill our services, for example:
- Payment providers to process payments
- Suppliers to ship your order
- Service providers who help us with our website and operations
These third-party service providers process your data in accordance with their own privacy policies and contractual obligations to protect your data.
6. Cookies and tracking technologies
We use cookies to improve your experience on our website. Cookies help us to:
- Remember your preferences and personalize the user experience
- Analyze web traffic to improve our website and services
- Collect anonymous data for statistical and marketing purposes
You can manage your cookie preferences by changing the settings in your browser. Please note that if you disable cookies, some features of our website may not function properly.
7. Changes to our privacy policy
We reserve the right to update this privacy policy as necessary. Any changes will be posted on this page, and we encourage you to review the policy regularly to stay informed.
Contact details:
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at [email protected].